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Accessibility Statement                         

Accessibility Statement                                       

Accessibility Statement                     

Updated: October 2019



theguestbook.com strives to ensure that its services are accessible to people with disabilities. theguestbook.com has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

DISCLAIMER

theguestbook.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.Despite our efforts to make all pages and content on Theguestbook.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

HERE FOR YOU
If you are experiencing difficulty with any content on theguestbook.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

CONTACT US
If you wish to report an accessibility issue, have any questions or need assistance, please contact theguestbook.com Customer Support as follows: Email: contact@theguestbook.com

General

theguestbook.com strives to ensure that its services are accessible to people with disabilities. theguestbook.com has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Disclaimer

theguestbook.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on Theguestbook.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here for you

If you are experiencing difficulty with any content on theguestbook.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact us

If you wish to report an accessibility issue, have any questions or need assistance, please contact theguestbook.com Customer Support as follows: Email: contact@theguestbook.com

This privacy policy was last modified on October 3, 2023.

Welcome to The Guestbook, the online and mobile service of Guestbook Rewards, Inc. (“The Guestbook,” “we,” or “us”). Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Service, and your choices about the collection and use of your information.

For all purposes, the English language version of this Privacy Policy shall be the original, governing instrument and understanding of the parties. In the event of any conflict between the English language version of the Privacy Policy and any subsequent translation into any other language, the English language version shall govern and control.

For more information about our compliance with the Data Privacy Framework, please see the Data Privacy Framework section below.

CLICK ON THE LINKS BELOW TO JUMP TO EACH SECTION:

HOW WE COLLECT AND USE INFORMATION

Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Use at https://theguestbook.com/terms.

We collect the following types of information about you:

Information you provide us directly: When you register for an account with The Guestbook, we ask for your e-mail address and ask that you create a password. Alternatively, you may register using a third-party service for authentication, such as Gmail, Yahoo, Outlook, and Hotmail (see “Information we may receive from third parties” below). Once you are registered, we allow you to provide us with additional information such as your first and last name, address, hotel preferences, birthdate (month and day), phone number and additional e-mail addresses. We may retain any messages you send through the Service, and may collect information you provide in any content you provide to the Service. We use this information to operate, maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages and push notifications. We may send you emails containing newsletters, promotions and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related e-mails. If you choose to make a reservation with a Participating Property through The Guestbook's website, you may provide credit card and other information associated with such reservations. The requisite information will be passed through to the Participating Properties to fulfill its reservation requirements, however, credit card information will never be seen nor stored by The Guestbook (see also “Sharing of your Information").

Information we may receive from syncing your e-mail account: If you enable e-mail sync for your e-mail account(s) in order to automate various functions of the Service, The Guestbook will utilize standard secure protocols, such as OAuth, to authorize access. The respective email service will seek permission for the functions requested by The Guestbook, which you will then authorize. Despite the access level granted via this process, The Guestbook commits to limit the sync process to “view” rights and will only access e-mails for the purpose of collecting information about hotel/travel reservations & billing in order to operate, maintain and provide our Service. You may cancel this integration at any time via the respective third-party email service. See Your Choices, below, or visit My Account on our website to learn more.

Information we may receive from third parties: We may receive information about you from third parties. For example, if you access our websites or Service through a third party connection or log-in such as Facebook, by “following,” or “liking,” us on social media, adding The Guestbook application, or linking your social media account to The Guestbook Service, etc., that third party may pass certain information about your use of its service to The Guestbook. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, may be used and stored to make your experience more social, and to allow you to invite your friends to use our Service as well as provide you with updates if and when your friends join The Guestbook. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to The Guestbook Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service.

Information automatically collected: We automatically collect certain types of usage information when you visit our website or use our Service. When you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets The Guestbook help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. You can set your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled. We also may collect log file information from your browser or mobile device each time you access the Service. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may employ clear gifs (also known as web beacons), which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track, which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser at this time.

When you access the Service by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more unique identification numbers associated with your device (“Device ID”), and/or information about your mobile carrier, device type and manufacturer, phone number, and depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your device. Location data may convey to us information about how you browse and use the Service.

We use or may use cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) to provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems; (f) help you efficiently access your information after you sign in; and (g) automatically update The Guestbook application on your mobile devices.

HOW WE COLLECT AND USE INFORMATION