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FAQ
General
I don’t see my desired hotel on your site. Why?

I don’t see my desired hotel on your site. Why?

If your desired property is not listed on our site, the hotel is either not part of our program or no longer participating.

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The reason you are likely seeing a blank page after attempting to log in is due to Safari. We are aware of an issue with Safari in which it returns

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We unfortunately do not have all the information you may be looking for as we simply facilitate the cash rewards for our partner hotels. However, you can find the link

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Rewards are earned on Eligible Charges, which are defined in detail in our Terms of Use. In general, Eligible Charges shall include the below, exclusive of taxes and fees: Room-only rates Package rates

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No. Participating hotels have agreed to issue your loyalty rewards if you have Eligible Charges and have an e-mail address on the reservation that matches an e-mail listed on your

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