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FAQ
Is there a time limit for submitting folios/bills?

Is there a time limit for submitting folios/bills?

You do need to ensure that you submit either your reservation confirmation or final bill to The Guestbook within 60 days after checkout. If you do not see a stay on your dashboard, the stay is either not eligible or The Guestbook Extension was not used to make the reservation – therefore making it not eligible for rewards. Any folios/bills received more than 60 days beyond the checkout date will not be eligible for rewards.

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