Is there a time limit for submitting folios/bills?
You do need to ensure that you submit either your reservation confirmation or final bill to The Guestbook within 60 days after checkout. If you do not see a stay on your dashboard, the stay is either not eligible or The Guestbook Extension was not used to make the reservation – therefore making it not eligible for rewards. Any folios/bills received more than 60 days beyond the checkout date will not be eligible for rewards.
Didn’t find what you were looking for?
Contact us
Go to Contact
See all questions
Go to FAQ