FAQ
Rewards
Why didn’t I receive my PayPal funds?

Why didn’t I receive my PayPal funds?

If this is your first time redeeming your rewards to your PayPal account, you will need to “claim” the funds via an email sent from PayPal. The email will have a blue button with the words “Claim Your Money”. The funds should be deposited to your account once you’ve completed this step.

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Where can I see my cash back?

Cash Rewards can be viewed in your Guestbook dashboard. You'll need to log in to your account to view

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Which charities does The Guestbook work with?

We partner with GlobalGiving.org to provide our members with a vast choice of charities. GlobalGiving connects nonprofits, donors, and companies in nearly every country around the world. They help local

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Will I be able to redeem rewards if I live outside of the United States?

Yes, absolutely. The Guestbook utilizes third party vendors, such as PayPal, to transfer reward redemptions to international members in their selected currency. These vendors handle all necessary legal requirements and

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What currencies does The Guestbook support?

Redemptions via PayPal are available in the below currencies. Australian Dollar AUD Canadian Dollar CAD Swiss Franc CHF Czech Koruna CZK Danish Krone DKK Euro EUR Pound Sterling GBP Hong Kong Dollar HKD Hungarian Forint HUF Israeli New Shekel ILS Japanese Yen JPY Mexican Peso MXN Norwegian Krone NOK New Zealand Dollar NZD Swedish Krona SEK Singapore Dollar SGD Thai Baht THB New Taiwan Dollar TWD United

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