Solutions

Core platform

The foundation of our innovative rewards program, The Guestbook Cash Rewards Suite amplifies marketing efforts and increases direct bookings for independent hotels, allowing you to boost revenues while attracting, converting, and retaining more guests than ever before.

Rewards integration

The Guestbook uses a cash-back program with conversion technology designed for independent hotels. Our program integrates with all major booking engines and includes rewards messaging from search results to direct booking and beyond.

Dynamic guest portal

The guest portal is a user-friendly dashboard where Guestbook members keep track of their rewards balance and trip history. It also serves as base of exploration for members looking to discover and book directly with Guestbook partner properties.

End-to-end guest support

Recognizing that consumers are highly motivated by cash rewards programs, The Guestbook leverages the power of a cash-back program with conversion technology created specifically for independent hotels.

Nearly 4 million members and growing

The Guestbook Member Network is comprised of nearly 4 million frequent travelers who appreciate the unique character and value of independent properties and prefer to book direct. As a Guestbook partner property, you can participate in marketing efforts and promotions created specifically for our exclusive member base.

Intelligence suite

A collection of comprehensive intelligence tools featuring an insightful content library, monthly analytics to track enrollments, and a dedicated portal via RewardsDash.

Attract more guests

The Guestbook is a powerful marketing asset that boosts revenue through direct booking. We enhance meta-search results and close sales to drive bookings to your site.

Email capture plugin · SEM, SEO, Meta callouts · Planner incentive · Nearcation · Metasearch (coming soon)

Email capture plugin

Once a potential guest lands on your site, The Guestbook helps ensure that they not only stay on your site and book directly, but also that they provide contact information for future marketing opportunities. Our elegant slider feature quickly captures site visitor email information before they’ve even begun the booking process.

Superior search results

By joining The Guestbook, you gain the ability to enhance your SEM, SEO, and Metasearch results with rewards messaging so that you’re not competing with the OTAs on just room rates alone. We help you create a strategy and hone your messaging to make your offer stand out in search results to pull in more site visitors.

Planner incentive program

In order to help you drive more meetings and event business, we created a version of our Cash Rewards Program to incentivize meeting and event planners.

Convert more site visitors

The Guestbook keeps visitors on your site and encourages them to book directly, even if they don't book right away. We also help you bring them back and secure the booking later.

Integrated rewards page · In-stay experiences · Member personalization · Booking engine recovery · Browser recovery

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Booking made personal

Make your guests feel welcome from the moment they land on your site. Our rewards integration provides a customized experience, including fenced member pricing, and enables you to collect valuable contact information from site visitors.

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In-stay experience offers

Our in-stay experience platform drives direct ancillary revenue for you and allows Guestbook members the choice to redeem their cash back rewards for special offers on dining and other activities at your property.

Integrated rewards page

Seamlessly integrated into the user experience on your site, our Integrated Rewards Page is a customized landing page featuring special offers and guest messaging specific to your property.

Keep them coming back

The Guestbook helps build long-term brand loyalty by assisting guests with extending their stay or rebooking for future visits.

In-stay experiences · Go green get rewarded · Front desk incentive · Business traveller program · Survey incentives (coming soon)

Enhanced in-stay experiences

Guestbook partner properties have the option of creating special offers for returning Guestbook members so they may use previously earned cash back rewards to purchase dining & spa vouchers and activity discounts during their stay.