Homepage

By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information. You can also customize your preferences

Privacy Preference Center

When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences.

Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.

Allow all cookies

Manage Consent Preferences by Category

Essential

These items are required to enable basic website functionality.

Always active

Marketing

These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.

Essential

Personalization

These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.

Essential

Analytics

These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.

Essential

Confirm my preferences and close

Why is my cash back pending and when will I receive it?

Your Cash Rewards are pending because your stay has either not been completed or validated by the hotel. Depending on the hotel, cash back is usually made available between one week and one month after your stay completes. If after 30 days you have not received your rewards, please upload a copy of your final folio/bill via the email notification you received. If you did not receive an email, please contact us at Contact@theguestbook.com. Credit card, bank statements or altered bills/folios will not be accepted.

Was this helpful?